I was in a car accident in Korea and I'm not sure what to do?
I was in a car accident in Korea and I'm not sure what to do. The other driver only spoke Korean and I couldn't communicate well. What are the proper procedures after a traffic accident in Korea, and what are my rights as a foreigner?
Note: This is an editorial persona question created from common experiences of foreign residents in Korea.
1 Answer
First, take a breath, because the process here is well established. Right after an accident, move to safety if you can, turn on your hazard lights, and check everyone for injuries. If anyone is hurt, call 119 for an ambulance, and call the police at 112 if there are injuries, a hit-and-run, a dispute, or you just need help; police attendance also creates an official record that protects you. Before moving the cars, photograph everything, the vehicle positions, damage, plates, skid marks, and surroundings, and get the other driver's name, phone number, and insurance company.
A crucial step is to call your own car insurance company right away, because in Korea the insurers handle almost everything: they dispatch a field agent, arrange towing, and negotiate the fault ratio (과실비율) between the two sides, so you rarely deal with the other driver directly after that. Do not admit fault at the scene and do not agree to a private cash settlement on the spot, since fault is determined properly by the insurers and sometimes police, and a hasty cash deal can leave you exposed if injuries surface later. For the language barrier, your insurer usually has an English line or interpreter service, the 120 Dasan call center offers foreign-language help, and 112 can connect interpretation, so use a translation app and let the professionals handle the details. Your rights as a foreigner are the same as anyone's: a proper investigation, medical treatment, and a fair fault assessment. See a doctor even for minor symptoms and keep records, and for serious cases free legal counseling is available at 132.