When you need help in Korea, distinguish emergency reporting from everyday advice. Call 119 for fire or a medical emergency, and 112 for police. Immigration and labor advice lines serve different purposes.
Five numbers to save
- 119 — Fire and medical emergencies: Call for a fire, an ambulance or an urgent medical situation.
- 112 — Police: Report crime, violence or a situation requiring police assistance.
- 1345 — Immigration and daily-life administrative information: The Ministry of Justice contact center operates weekdays 09:00–22:00, excluding public holidays. Call charges apply. After 18:00, service is available in Korean, English and Chinese. Follow the voice prompts to select your language.
- 1350 — Employment and labor advice: The Ministry of Employment and Labor customer center operates weekdays 09:00–18:00. Call charges apply. Use it for questions about wages and other workplace matters.
- 1577-1366 — Danuri: Provides counseling for marriage immigrants and multicultural families, plus emergency support for immigrant victims. The central center operates 24 hours a day, seven days a week. Its current official page lists 15 counseling languages, including Korean and English. Check regional centers separately for visiting hours and appointments.
Prepare before calling
Save your current address in Korean and a nearby building name on your phone. For an emergency call, briefly explain what happened, where you are and which language you need. For a labor consultation, gather your contract, payslips, bank deposit records and messages about pay.
Ask the counselor which office or filing channel to use next and what documents to prepare. This is a contact guide, not an individual immigration decision or a guarantee of a case outcome.
Read the full blog guide → The original blog lists 13 Danuri languages; this summary uses the current official figure of 15.
Sources: Ministry of Justice: 1345 · Ministry of Employment and Labor: 1350 · Danuri Helpline · Korea Tourism Organization: emergency contacts
Last verified: 2026-11-06