I sold shoes on 당근마켓 with full descriptions and photos, but the buyer is now complaining and asking for?

This is a common issue on Danggeun Market, and you're in a strong position if you provided accurate descriptions and photos. Here's what to do:

Your rights as a seller

• Danggeun Market is a peer-to-peer platform. Once a transaction is completed in person, you have no legal obligation to provide refunds or receipts.
• If your listing accurately described the item's condition and the buyer inspected it before purchasing, you've done your part.
• Private sellers in Korea are not required to issue receipts.

How to respond

• Reply politely but firmly: "I provided full descriptions and photos, and you had the opportunity to inspect the shoes before purchasing. I'm unable to provide a receipt as this was a private sale."
• Save screenshots of your original listing and all chat messages as evidence.
• Do not agree to a return unless you genuinely feel the complaint is valid.

If the buyer becomes aggressive

• Use the "Report" function in the Danggeun Market app
• If they send threatening messages, you can report it to the police
• Block them if the messages become harassing
• Never share additional personal information (address, bank details)

Prevention for future sales

• Always note any flaws clearly in your listing
• Take detailed photos from multiple angles
• Meet in a public place for the exchange
• Press "Transaction Complete" in the app right after the sale